PRIVACY POLICY

Welcome to the Inashiro website at https://inashiro.vn.

Inashiro is committed to respecting and protecting your privacy when you access and use our website. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the applicable laws of Vietnam.

1. Purpose of information collection

Inashiro collects only the personal information that customers voluntarily provide through the website, including:

  • Full name;
  • Phone number;
  • Email address;
  • Contact address (if applicable);
  • Inquiry details or other information submitted by the customer.

The information collected may be used for the following purposes:

  • Providing product information and crop protection solutions.
  • Responding to customer inquiries and requests.
  • Assisting customers during product selection and use.
  • Providing after-sales customer support.
  • Handling customer feedback, complaints, and service requests.
  • Sending information about promotions, events, technical materials, or new products, where customers have agreed to receive such communications.

2. Scope of information use

Customers’ personal information will be used solely for Inashiro’s business operations and for the purposes described in this Privacy Policy.

Inashiro does not sell, trade, or disclose customers’ personal information to any third party, except in the following circumstances:

  • With the customer’s consent.
  • When required by competent governmental authorities in accordance with applicable laws.
  • When disclosure is necessary to technical service providers, shipping carriers, or other service partners for the purpose of fulfilling customer requests, provided that such parties are required to maintain the confidentiality of the information.

3. Information retention

Customers’ personal information will be retained in Inashiro’s systems until:

  • The purpose of collection has been fulfilled;
  • The customer requests that the information be updated or deleted; or
  • Retention is required by applicable laws and regulations.

4. Protection of personal information

Inashiro implements appropriate technical and organizational measures to protect customers’ personal information against unauthorized access, loss, misuse, or unauthorized disclosure.

While we make every reasonable effort to safeguard your information, no method of data transmission over the Internet can be guaranteed to be completely secure. In the event of unforeseen incidents or force majeure circumstances, Inashiro will take reasonable measures to minimize any potential impact and protect customers’ legitimate interests.

5. Cookies

This website may use cookies to:

  • Remember users’ preferences.
  • Improve the overall user experience.
  • Analyze website traffic and optimize website performance.

Users may disable or delete cookies through their browser settings. However, doing so may affect the functionality of certain features of the website.

6. Links to third-party websites

The Inashiro website may contain links to or embedded content from third-party websites, including videos, maps, social media platforms, or other reference resources.

These third-party websites may maintain their own privacy policies and data collection practices. Inashiro is not responsible for the content, privacy practices, or policies of such external websites.

7. Customer rights

Customers have the right to:

  • Request access to the personal information they have provided.
  • Request that inaccurate or incomplete information be corrected or updated.
  • Request the deletion of their personal information when it is no longer required, except where retention is required by applicable law.
  • Submit complaints regarding the collection or use of their personal information if they believe their lawful rights or interests have been affected.

8. Contact information

For any questions regarding this Privacy Policy or the handling of your personal information, please contact:

INASHIRO

Inashiro will review and respond to your request as promptly as reasonably possible to help protect your rights and interests.